How will I know my order has been placed?

Once you place your order, you will receive a confirmation email within 30 minutes. This email is your official confirmation and includes essential details, such as order number, items purchased and total cost. If you don’t receive the confirmation email within 30 minutes, please check your spam or junk folder. If the email is not found, contact our Customer Care team for assistance.

When will my order ship?

Shipping times vary per item ordered. Shipping expectations are displayed in your Shopping Bag, order confirmation pages, and in your order confirmation email.

What is the exchange and return policy?

For all decorated goods, returns, replacements, and credits are processed for damaged or defective merchandise only.

Is there a size chart?

Yes, at the top right of your shop's homepage there is a Size Chart link that will provide sizing information for specific brands.

I missed the order deadline. Can I still place my order?

Unfortunately, we are unable to accept additional orders for your shop after the close date. However, we might be able to offer some of the items through an individual purchase; additional fees may apply. Please email us or call us at 800-749-3813.

How will I know that my order has been placed?

An email confirmation of your purchase will be sent to you shortly after the order has been submitted. This will assure you that the order has been placed and provide a copy of the order for your records.

How do I access an existing Team Shop?

If your team has an active Team Shop, please visit https://bsnteamsports.com/ and enter your access code.

Holiday Team Shop

START HERE FOR CUSTOM HOLIDAY TEAM GIFTS

My Team Shop makes it easy to score team-branded holiday gifts. Launch now—some orders must be placed by 11/20 for on-time delivery.

Limited-Time Festive Designs

Don’t miss your chance to showcase these exclusive holiday designs.

Fast Track Your Holiday Gifts

Still checking off that list? Gifts from the SPRINT Collection print and ship in just 1–2 days. Order by 12/15 for holiday delivery.

Explore SPRINT

The SPRINT Advantage

Our best-selling team apparel, now customized in record time.

Quickest Turnaround
Instead of waiting to consolidate your team shop, SPRINT orders are immediately decorated and shipped within 1–2 days.
Customized Team Apparel
Athletes can score top-performing, player apparel, while staff and fans can shop the latest, on-trend styles.
Ships Directly to Home
All orders ship straight to players' homes, so they can get their gear faster.
Zero Cost to You
No hidden fees or overhead. Get your team apparel faster at no extra cost.

Quickest Turnaround
Instead of waiting to consolidate your team shop, SPRINT orders are immediately decorated and shipped within 1–2 days.
Customized Team Apparel
Athletes can score top-performing, player apparel, while staff and fans can shop the latest, on-trend styles.
Ships Directly to Home
All orders ship straight to players' homes, so they can get their gear faster.
Zero Cost to You
No hidden fees or overhead. Get your team apparel faster at no extra cost.

The Speed You Want. The Support You Need.

Fundraising
Whether you want to offer more affordable pricing or maximize your funding, we have an option for you.
Limitless Creativity
Our expansive artwork library features thousands of unique designs ready to be customized with your team mascot or slogan.
Dashboard Management Tool
Track, manage and promote your shop with ease—and at zero cost to you.
Dedicated Service Team
Get in touch. Whether you prefer live chat, text, email, or a call, we make it easy to connect with our team and get the support you need.

Fundraising
Whether you want to offer more affordable pricing or maximize your funding, we have an option for you.
Limitless Creativity
Our expansive artwork library features thousands of unique designs ready to be customized with your team mascot or slogan.
Dashboard Management Tool
Track, manage and promote your shop with ease—and at zero cost to you.
Dedicated Service Team
Get in touch. Whether you prefer live chat, text, email, or a call, we make it easy to connect with our team and get the support you need.

Frequently Asked Questions

More About BSN SPORTS My Team Shop

My Team Shop from BSN SPORTS is an industry-leading team shop solution built for schools, clubs, colleges and athletic programs to outfit their teams. One centralized online shop where coaches, athletes and families can buy quality team apparel, team gear and team sports equipment from the world’s most trusted brands.

Online Team Shop for Custom Uniforms and Gear

My Team Shop makes it easy to create a fully customized online team shop for your program. Coaches, athletes and families can order custom team uniforms and gear with logos, team names, colors and player details to create a consistent look across your school, college, club or athletic program.

Team Apparel and Equipment from Top Brands

Shop a wide selection of products from leading brands like Nike, adidas, Under Armour, PUMA, lululemon and BSN SPORTS. From game-day uniforms and practice apparel to training essentials and equipment, My Team Shop helps teams stay ready for every season. 

Simplified Ordering for Schools and Athletic Programs

My Team Shop streamlines the ordering process for coaches and administrators by bringing everything together in one online team store and offering flexible shipping options. Instead of managing manual order forms, multiple vendors and gear distribution, coaches can direct athletes and families to one place to buy team apparel, gear and equipment.

Club Sports and Travel Teams with Club Direct Support

Club Direct is a dedicated BSN SPORTS program built specifically for club sports and travel teams. Experienced sales pros help clubs manage multiple rosters, coordinate gear across tournaments and seasons, and simplify ordering for athletes and families. Combined with My Team Shop+, Club Direct creates an easier way to outfit teams in custom uniforms, apparel and equipment.